{"id":7274,"date":"2023-03-09T23:26:04","date_gmt":"2023-03-09T22:26:04","guid":{"rendered":"https:\/\/xn--stershatte-zcb.dk\/terms-and-conditions-and-privacy-policy\/"},"modified":"2026-04-29T09:37:21","modified_gmt":"2026-04-29T07:37:21","slug":"terms-and-conditions-and-privacy-policy","status":"publish","type":"page","link":"https:\/\/xn--stershatte-zcb.dk\/en\/terms-and-conditions-and-privacy-policy\/","title":{"rendered":"Terms and conditions and privacy policy"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space height=”30px”][vc_column_text]<\/p>\n

Here you will find our Terms & Conditions and Privacy Policy<\/h2>\n

General information<\/strong>
\nSkytteg\u00e5rdens \u00d8stershatte 2021 ApS
\nBorupvej 63
\n4140 Borup
\nCVR no.: 42713244
\nPhone: 61330072
\nEmail: ostershatte@gmail.com
\nSkytteg\u00e5rdens administrative head office is located at Lammestrupvej 33C, 4140 Borup<\/p>\n

Prices
\n<\/strong>At Skytteg\u00e5rdens \u00d8stershatte 2021 ApS, all prices are in Danish kroner and include VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for sold out items. <\/p>\n

Payment
\n<\/strong>Skytteg\u00e5rdens \u00d8stershatte 2021 ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard. The payment will only be deducted from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out\/discontinued items. <\/p>\n

Delivery
\n<\/strong>We ship to all of Denmark. Shipping prices from DKK 50.
\nWe do not deliver abroad and not to the Faroe Islands and Greenland.
\nYour goods are sent with GLS.
\nNOTE: If there is no space at the delivery point, the package will be moved to the nearest delivery point, which you will be notified of. If any problems arise, please contact customer service.
\nGoods are delivered every weekday. Your item will normally be delivered 2-7 business days after ordering. <\/p>\n

Right of complaint<\/strong>
\nComplaints are always given on our mushroom bags if it should happen that it does not develop mushrooms. The complaint does not apply to errors or damage caused by incorrect operation of the product \/ service.
\nSkytteg\u00e5rdens \u00d8stershatte does not accept returns when it comes to mycelium, as the contents should preferably be started immediately and alternatively be refrigerated. Returned goods therefore lose quality and cannot be resold.
\nIn case of errors or defects, please contact:
\nSkytteg\u00e5rdens \u00d8stershatte 2021 ApS
\nBorupvej 63
\n4140 Borup
\nostershatte@gmail.com
\nCOD shipments are not accepted. <\/p>\n

Right of withdrawal<\/strong>
\nAs this is a living material, the same legislation applies as when buying food. Therefore, there is no 14-day right of return on goods purchased in our Webshop.
\nIf you regret an order, please contact us as soon as possible at ostershatte@gmail.com <\/p>\n

Refund<\/strong>
\nIf a refund is agreed, the amount will be transferred back to the payment card used to place the order. It may take up to 7 business days before the transaction is finalized. <\/p>\n

Complaint options – overview and links:<\/strong>
\nIf you have a complaint about a product purchased in our Webshop, a complaint can be sent to:<\/p>\n

The Danish Competition and Consumer Authority’s Center for Complaint Resolution
\nCarl Jacobsens Vej 35
\n2500 Valby
\nwww.forbrug.dk<\/p>\n

If you are a consumer residing in another EU country, you can file your complaint in the EU Commission’s online complaint platform.
\nThe platform can be found here: https:\/\/ec.europa.eu\/consumers\/odr\/
\nIf you file a complaint here, please provide our email address: ostershatte@gmail.com<\/p>\n

Returns<\/strong>
\nYou must return your order without undue delay and no later than 14 days after you have exercised your right of withdrawal. You must bear the direct costs associated with the return. When returning an item, you are responsible for ensuring that it is properly packaged. You must enclose a copy of the order confirmation. The expedition will be faster if you also fill in and enclose our Cancellation Form.
\nYou bear the risk for the item from the time of delivery until we have received it back.
\nWe do not accept packages sent cash on delivery. <\/p>\n

Pickup<\/strong>
\nOn our webshop it is possible to choose to pick up our products. This way it is possible to buy an item online and then pick up the item physically at Skytteg\u00e5rden Borupvej 63, 4140 Borup. <\/p>\n

PRIVACY POLICY<\/h2>\n

In order for you to enter into an agreement with us and shop on our website, we need the following information about you:<\/p>\n

Name
\nAddress
\nPhone number
\nE-mail address<\/p>\n

Information about what you have purchased<\/p>\n

We process your personal data for the purpose of delivering the product to you and to process inquiries regarding your purchase. The processing is done according to the rules in our personal data policy for Skytteg\u00e5rdens \u00d8stershatte 2021 ApS. Here you can read more about how your data is processed, when it is deleted, and what rights you have as a data subject. <\/p>\n

Our website address is: https:\/\/www.xn--stershatte-zcb.dk.<\/p>\n

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT<\/strong>
\nWhen visitors post comments on the site, we collect the data displayed in the comment form and also the visitor’s IP address and browser user agent string to help detect spam.<\/p>\n

An anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you use it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture will be visible to the public along with your comment. <\/p>\n

MEDIA<\/strong>
\nIf you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract all location data from images on the website. <\/p>\n

COOKIES<\/strong>
\nIf you write a comment on our website, you can choose to save your name, email address and website in cookies. These are for your convenience so that you don’t have to fill in your details again when you write another comment. These cookies will last for one year. <\/p>\n

If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is removed when you close the browser. <\/p>\n

When you log in, we will set up a number of cookies and store your login information and your screen selection choices. Login cookies last for two days and screen selection cookies last for one year. If you select “Remember me”, your login will last for two weeks. If you log out of your account, the login cookies will disappear. <\/p>\n

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply provides the post ID of the article you just edited. It expires after 1 day. <\/p>\n

Embedded content from other websites<\/strong>
\nArticles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website. <\/p>\n

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and are logged into that website.<\/p>\n

HOW LONG WE SAVE YOUR DATA<\/strong>
\nIf you leave a comment, comments and their metadata are kept indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of having them in a moderation queue. <\/p>\n

For users who register on our website (if any), we also store the personal information they provide for their user profile. All users can view, edit, or delete their personal information at any time (with the exception that they cannot change their username). Site administrators can also view and edit that information. <\/p>\n

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA<\/strong>
\nIf you have an account on this website, or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data that we are obliged to store for administrative, legal or security reasons. <\/p>\n

WHERE WE SEND YOUR DATA<\/strong>
\nVisitor comments may be checked by an automatic spam recognition service.[\/vc_column_text][vc_empty_space height=”30px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_empty_space height=”30px”][vc_column_text] Here you will find our Terms & Conditions and Privacy Policy General information Skytteg\u00e5rdens \u00d8stershatte 2021 ApS Borupvej 63 4140 Borup CVR no.: 42713244 Phone: 61330072 Email: ostershatte@gmail.com Skytteg\u00e5rdens administrative head office is located at Lammestrupvej 33C, 4140 Borup Prices At Skytteg\u00e5rdens \u00d8stershatte 2021 ApS, all prices are in Danish kroner and include … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-7274","page","type-page","status-publish"],"acf":[],"yoast_head":"\nTerms and conditions and privacy policy · Skyttegaardens \u00d8stershatte ApS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xn--stershatte-zcb.dk\/en\/terms-and-conditions-and-privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and conditions and privacy policy · Skyttegaardens \u00d8stershatte ApS\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_empty_space height=”30px”][vc_column_text] Here you will find our Terms & Conditions and Privacy Policy General information Skytteg\u00e5rdens \u00d8stershatte 2021 ApS Borupvej 63 4140 Borup CVR no.: 42713244 Phone: 61330072 Email: ostershatte@gmail.com Skytteg\u00e5rdens administrative head office is located at Lammestrupvej 33C, 4140 Borup Prices At Skytteg\u00e5rdens \u00d8stershatte 2021 ApS, all prices are in Danish kroner and include ... 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